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PENFED Credit Union

Engaged Employer

I WOULD NEVER RECOMMEND IT. - Client Service Representative PENFED Credit Union Employee Review

1.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

-Ability to move up in the company -Good Benefits

Cons

The company has gone downhill fast over the last 2 years. The CEO does not run the company, Tammy Darvish does. Unfortunately, she is a power-hungry, egotistical micro-manager. If you have ideas or creativity, do not work here. PenFed is only looking for sheeple who will blindly follow the angry orders of upper management. The problem is, the entire upper management team is made up of ex-car salespeople with no financial experience whatsoever. They spend most of their day playing politics instead of communicating and developing their teams or products. The secretly-scheming tactics of upper management continue to drain employee morale. If you were to walk into a service center and talk to 100 or so employees, 95% of them will tell you how unhappy, stressed out, and underappreciated they feel. The managers are treated with no respect, lied about, and disposed of at whim. There are plenty of banking organizations out there that will treat you better, pay you more, and respect your time there.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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