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      PENFED Credit Union

      Engaged Employer

      PENFED Credit Union reviews

      Going downhill - Operations PENFED Credit Union Employee Review

      3.0
      Apr 20, 2017
      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits (used to be great). Stable company. Nice to serve armed forces. Active in community.

      Cons

      Used to have great local HR department but has not been that way in years. Now HR just seems to follow operations, I would not ever think to go to them with a problem or concern now. They are also very hard in the call center on their exempt employees. They work a ton of hours and despite accruing tons of leave, they make it hard to take the time off when you want it. Though senior management does not seem to have this issue.

      Explore other reviews about PENFED Credit Union

      5.0
      Mar 25, 2026
      Sr director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

      Cons

      Sometimes can be stretched for more resources

      2.0
      Mar 16, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff and middle management. Good benefits and facilities.

      Cons

      Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

      3
      avatar
      PENFED Credit Union Response
      3mo
      Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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