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PENFED Credit Union

Engaged Employer

WELCOME TO HELL - BSR PENFED Credit Union Employee Review

1.0
May 19, 2017
Recommend
CEO approval
Business Outlook

Pros

None - Coworkers enjoy partaking in office politics, they will say one thing to your and the next about you.

Cons

**** DISCLOSURE: Every positive review here is misleading and inaccurate; PLEASE LOOK AT THE MAJORITY OF REVIEWS to see Penfed's true nature. ************* Everything about Penfed is hell - I have never worked for such a company that treats its employees like this. Coming into work is dreadful and I regret ever taking this job. List of negatives: 1. Manager is unprofessional and will throw you under a bus to save his/her self. 2. You are expected to work holidays, if you do not show up on a holiday to work, you will be written up. 3. You will be expected to take one various, if not outlandish, duties and responsibilities that were not in the "job description". 4. Turnover rate is high; just look at the job postings. 5. There is no career growth here 6. The executive "execution" team is looking to change the place, but as to what that is, it is yet to be decided. 7. The COO sued her own family and slivered her way up into the hierarchy (Caution: Do not be surprised if s/he ousts the CEO, in the near future). 8. When asked why branches would be opened on holidays, you are told that it is a "bank holiday" yet; even banks are closed - so there is lack of consensus and logic. 9. Everyone in the branches is either tired or will be soon. 10. There is no work/life balance 11. I hear that similar issues are rampant in other departments of the company, such as IT, mortgages, etc. ************ SO words of caution: EXHAUST ALL OTHER OPTIONS BEFORE TAKING ANY OFFERS FROM PENFED. *************

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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