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PENFED Credit Union

Engaged Employer

AKA Darvish Federal Credit Union - Operations PENFED Credit Union Employee Review

1.0
Jun 1, 2017
Recommend
CEO approval
Business Outlook

Pros

There are no pros: I'd rather work at McDonald's.

Cons

I used to LOVE working at PenFed. I absolutely adored my team and the people I worked with. I have never had such spectacular managers in my entire working career.... When Tammy became our new COO, that is when everything tanked. She is an expert when it comes to the car dealership world and is clueless when it comes to running operations at a credit union. I'm not sure why turnover since she came into office hasn't been addressed but should be really telling. Here's a novel idea: Let's do an internal Medallia survey so you can get YOUR accurate NPS. Then maybe you will be forced to address the repugnant environment that has been created. I've never worked at a place where so many people made comparisons of the COO to an evil dictator.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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