employer cover photo
employer logo
employer logo

PENFED Credit Union

Engaged Employer

Member Service Representative - Anonymous employee PENFED Credit Union Employee Review

2.0
Jun 15, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and bonuses are great

Cons

The stress alone caused me to go to the hospital. Poor communication skills between management and these "growing pains" in the company are like full blown migraines. never worked for a more disrespectful company.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
avatar
PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All