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PENFED Credit Union

Engaged Employer

Going through an identity crisis - Anonymous employee PENFED Credit Union Employee Review

1.0
Aug 23, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent vacation and health benefits. Co-workers are great people for the most part. There's parking available.

Cons

They call themselves a destination employer but I don't think they know what that means. They run it like a small corner bodega with a leadership that likes to micro manage (at least mortgages) but thinks that because there's a new CEO that bought new modern offices they are a hip start up and it's a privilege to work there. Complete hypocrites that will not reward even employees that make a positive difference (because they might not have a degree; although they themselves only got their degree within the last 10 years), probably because they might steal their lime light. HR is not there to protect the employee, but the company. Organizational loyalty is not rewarded and personal loyalty, perhaps, until that person gets the boot. Training is non-existent so you'll be stuck in your position or set up for failure if you show initiative and get promoted, unless you like doing your superior's job on top of your own AND play your cards right with someone even higher up, otherwise, they might not notice your effort, then, you'll be on your own.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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