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PENFED Credit Union

Engaged Employer

No amount of money could keep me here - Anonymous employee PENFED Credit Union Employee Review

1.0
Aug 25, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k matching with no vesting period, but the matching is pretty low compared to Navy Federal. They subsidize healthcare so it costs very little for a minimal plan. Decent educational benefit (up to 75% of tuition!) if you are willing to sell your soul. You will meet a few folks (worker bees as others have put) who will be some of the best humans you ever met--they will inspire you with their stories and you will enjoy making their acquaintance.

Cons

I have never in my life worked for such an incompetent, disorganized, and above all things, unprofessional (toxic) organization. Only come here if you think being humiliated and mocked in front of colleagues and third party vendors is fun or "motivating you to do your best," or as another reviewer stated, if you are facing homelessness. If you believe in professionalism and respect in the workplace, run as far away as you can if you get a job offer; I know I wish I had....

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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