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PENFED Credit Union

Engaged Employer

More toxic than a nuclear waste! - IT Management PENFED Credit Union Employee Review

1.0
Sep 7, 2018
Recommend
CEO approval
Business Outlook

Pros

The best part was the people that are trying to keep this place afloat. There’s a certain level of camaraderie. I suppose you bond in the presence of extreme adversity.

Cons

I can speak for the IT side only. Senior leadership says “culture eats strategy for breakfast” - they need to assess themselves to see why the culture is so and the employee morale is nonexistent. People are worked to death with little to no appreciation. People are leaving in droves because leadership doesn’t have EQ. PenFed IT is one dysfunctional ‘family.’

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PENFED Credit Union Response
7y
Thank you for your review. We will continue to work on improving all parts of the organization and ensuring we take care of our employees. We want each employee to feel that they are valued and engaged in the workplace. Please continue to have open and honest discussions with your manager, during your monthly meetings, to help us continue to improve the organization.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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