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PENFED Credit Union

Engaged Employer

It's all a Facade.................. - Anonymous employee PENFED Credit Union Employee Review

1.0
Nov 20, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Coworkers It's a Paycheck Did I already mention the paycheck?

Cons

Everything about this place is a facade and a lie. All Penfed cares about is there corporate image. You have to deal with favoritism, dated equipment and incompetence on every level. That's why the turnover rate is so high in every department. Penfed only cares about Penfed. They do not care about there employees. They pay lip service to us "Oh, how can we improve, Oh, you are the back bone of Penfed where nothing without you, Oh how can we make things better." We as employees have told them time and time again. You what they do? You already know the answer, nothing! Then they got the nerve to beg us to give them positive scores on this site. Then turn around and deny it when they respond to someone. And the only reason they respond to someone is to save face. They don't care! Penfed just wants to look good so when a someone reads these reviews they won't think there so bad. The positive reviews on this site are all phony. Not one of my coworkers likes this company period and everyone of them is looking to leave. Because I know someone in corporate is going to see this review. Please do not bother responding to this, saying things like "We appreciate your honesty and Thanks for your candidness ." Save it! Just ignore this like you ignore us on a daily basis.

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PENFED Credit Union Response
7y
Thank you for your review. We are genuinely sorry to hear that you are having a tough experience. We do recommend that you talk to your human resources business partner and talk about your exact issues. We want to resolve situations but cannot without context. Please consider taking the time to talk with them. If you are unsure of who the right person is, email penfedhr@penfed.org.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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