employer cover photo
employer logo
employer logo

PENFED Credit Union

Engaged Employer

Not good for long-term employees - Delinquency Control PENFED Credit Union Employee Review

1.0
Jul 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Good benefits, quick accrual of paid time off, excellent pay for specialized departments.

Cons

Frank Pollack once told us in a meeting "I don't pay my managers to be loved," and that is certainly true. Employees are worked into the ground in environments with little to no morale and even less opportunity to be promoted. If you have any kind of health problem or try to get HR to help you with a problem in your department or with a supervisor, you can forget about ever being promoted or even demoted. The department I worked in lost people over and over -all for the same reason: harassment by their supervisors. Somehow all investigations lead to the victim being at fault.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
avatar
PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All