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PENFED Credit Union

Engaged Employer

****** THE LAYOFFS ****** - Anonymous employee PENFED Credit Union Employee Review

1.0
Jul 17, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great and many low level managers do their best.

Cons

Upper management and E-team claim to care about employees, but their actions speak louder than their words. A common theme of management's internal PR campaign is that working at PenFed is like working for a "family" - but forcing 100s of employees to uproot their REAL families and move across the country OR compete with each other for a handful of lower paying jobs OR be laid off is not how one should treat their "family". PenFed claims to be a destination employer, and in the past, under different leadership, this may have been true to an extent. The company used to focus on serving it's members and taking care of it's employees - it was a large credit union with a small business culture. With new leadership the focus is now on growth, even at the expense of member experience and employee morale. If you like shiny buildings, motivational speeches, and free candy you will like it here. If you want to work for an employer that treats you like a human instead of a "human resource" look elsewhere.

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PENFED Credit Union Response
6y
Reorganizations aren’t easy, and we thank you for your comments. PenFed recognizes that those impacted are making difficult career choices for themselves and their families. Our leadership is here to support you and other colleagues through this transition. If you are affected by the transition, let HR and PenFed leadership help you identify the best course for you.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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