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PENFED Credit Union

Engaged Employer

Job security, supportive culture, and opportunities to grow with the company - Manager PENFED Credit Union Employee Review

5.0
Dec 27, 2013
Recommend
CEO approval
Business Outlook

Pros

-Job Security: No one gets laid off...ever. -Culture: Feels like there's a desire to work together and do the best for our members; compared to other FI's in the area, lots of flexibility (telecommuting/work from home, PT schedules) and support from the company (ex: company makes accommodations for folks with personal issues/needs). -Growth: Strong "promote from within" culture, most managers promoted up through the ranks, most hires are entry-level so they can learn the culture before promoting

Cons

-Salaries are average for financial services industry -Too much decision making consolidated in senior management -Most management positions are located in Virginia, not enough management-level jobs have moved outside of HQ -Could benefit from improved training for front-line staff

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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