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      PENFED Credit Union

      Engaged Employer

      PENFED Credit Union reviews

      A great financial institution that pays the members back for their savings. - Member Service Representative PENFED Credit Union Employee Review

      5.0
      Jan 30, 2014
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Low interest rates and great customer service. Tier programs are available according to your tax bracket. Membership open to military and family members as well as extended family and those who share the same household. Excellent car loan rates. Top notch employer sponsored savings program comparable with U.S. government jobs.

      Cons

      Unlike a bank, loans are not always easily accessible. They prevent you from borrowing more than you may be able to comfortably repay. Employment is mostly part time which no one can live on. I was criticized for coming in early and leaving late to make sales quotas as the time I was working was not paid time.

      Explore other reviews about PENFED Credit Union

      5.0
      Mar 25, 2026
      Sr director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

      Cons

      Sometimes can be stretched for more resources

      2.0
      Mar 16, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff and middle management. Good benefits and facilities.

      Cons

      Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

      3
      avatar
      PENFED Credit Union Response
      3mo
      Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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