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PENFED Credit Union

Engaged Employer

It has been a great experience due to the people I work with, and the versatility of my daily duties. - Anonymous employee PENFED Credit Union Employee Review

4.0
Feb 1, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's great to work here because they take care of you. Ex: They make sure if you had to stay late one day, you get to come in late the next day. If you want to take your 10 minute relaxing break apart from your 45 minute lunch, you can- or you can take them together. They are very family oriented and support each other and our military. They are always willing to help you if you are new or have any questions. Very professional, but relaxed.

Cons

The training is not very good in my opinion. You sit around and watch people to learn what a Credit Union is all about for about the first week. Then you observe whatever job you're trying for for a few days, then you're pretty much thrown to the wolves. The computer system is really easy to use, but you must make sure to follow every rule dealing with confidentiality and getting the correct info from each member for each transaction (it varies completely between mbrs). You will take a lot of computer tests when you first go in, so that you will know all the rules and regulations, so no need to worry. It is just all a very rushed process. Much too rushed.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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