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PENFED Credit Union

Engaged Employer

Good Management, - Research Analyst PENFED Credit Union Employee Review

4.0
Nov 15, 2021
Recommend
CEO approval
Business Outlook

Pros

I have had a positive track record interacting with my management and supervisors.

Cons

There is lacking training for phone reps, it used to take 6 weeks and reps were trained to do basically everything. Now it lasts just a couple weeks and phone reps receive minimal training, increasing the number of calls I receive to provide assistance to the phone reps.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment. Good compensation and bonus twice a year

Cons

Constant changes in management. Training structure not very good

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