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PENFED Credit Union

Engaged Employer

A Good Credit Union Striving to be Better - Anonymous employee PENFED Credit Union Employee Review

4.0
Feb 13, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company believes in it's employees. They DO NOT lay off. If circumstanced require a belt tightening they will seek to do so in every other area but displacing employees. The benefits are decent. The CEO is visible and willing to hear from ALL employees. Open door policy here is not fiction. The work environment is truly a family environment full of dedicated employees. Nice, annual, company-wide, performance based bonuses. Work from home options are available.

Cons

Middle management puts in LONG hours. Leadership is working to trust the judgement of the specialist (Mid Managers) that they hire. Since this is a "work in progress" many times knee-jerk reaction decisions are made with sound planning. This causes an air of haste and constant stress. Work systems are outdated and need a complete overhaul.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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