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PENFED Credit Union

Engaged Employer

Job security with little chance of advancement. - Anonymous employee PENFED Credit Union Employee Review

3.0
Feb 15, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great part-time job for college students good benefits package some opportunity to advance internally cross-training starting wage higher than state minimum

Cons

lower salaries, comparably, due to credit union standards easy to get burned out on the entry-level position: member service representative even though a credit union, it is the financial industry which has suffered for years=angry customers and strict sales goals call centers leave little chance for team engagement and coworker collaboration=tied to the phone, forever

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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