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PENFED Credit Union

Engaged Employer

Great place! - Member Service Representative I (MSR I) PENFED Credit Union Employee Review

4.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

The TL’s are very sweet! Coworkers are very nice!

Cons

Some managers are very rude. It’s hard to get in contact with other departments. Wish the pay was more! Wish calls weren’t the only thing for us to do

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work environment. Good compensation and bonus twice a year

Cons

Constant changes in management. Training structure not very good

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