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PENFED Credit Union

Engaged Employer

Concerns Over Digital Leadership and Corporate Culture at PenFed - Senior Product Engineer PENFED Credit Union Employee Review

1.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Building next-generation banking products for customers is an exciting aspect of the work. The organization is adopting new market trends and building solutions from scratch in close collaboration with engineering, making it an engaging area for any product manager/ engineer. Overall, the digital transformation initiative for consumer banking is truly the most enjoyable part.

Cons

Overall, PenFed is a great company with significant potential. However, there are concerns regarding the digital leadership. The current Digital Product Leadership is setting a poor example of corporate culture by referring to contractors in a derogatory manner (Referring to contractors as "servants," using profanity, disclosing their hourly rates, and threatening pay cuts are some of the issues being observed) and scheduling meetings at random hours for non-priority items, ranging from 8 AM to sometimes 7 PM. Additionally, contractors are not permitted to log overtime, which is particularly challenging for the majority who are HCL contractors on work visas. They often endure this level of discrimination due to limited opportunities. Improving the leadership could make PenFed an enjoyable and fulfilling place to work.

Explore other reviews about PENFED Credit Union

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and middle management. Good benefits and facilities.

Cons

Upper Management - same tune as all the other reviews. This place is full of great people who don't know they are great. It's also full of bad leaders who think they are great. Unfortunately, the best performers are often rewarded with carrying the burden of underperformers and non-contributing leaders. In certain teams there is very limited in upward mobility. They are slow to weed out low performers and ineffective managers. All in, strong performers and high achievers might find this place frustrating. This is a place for those who like to coast through.

3
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PENFED Credit Union Response
3mo
Thank you for sharing your feedback. We appreciate your recognition of our people and benefits, and we value input that helps inform us of our ongoing improvement efforts. We wish you the best in your future endeavors.
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