Not the place for you if you want a career and good pay - Account Manager PHMG Employee Review

1.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Colleagues who become more like friends

Cons

The constant loss of experienced, high-performing account managers should be a major red flag, yet there seems to be little acknowledgment or understanding of why it’s happening. The atmosphere in the office is tense and draining,stress levels are high, and morale is at an all-time low. The commission structure is completely out of individual control. A large portion of earnings depends on the performance of other teams, which makes no sense and has never been properly explained. Any attempt to get clarity is met with vague answers or silence. Hard work simply isn’t recognised or rewarded fairly, and even the incentive schemes feel arbitrary and demotivating. It’s difficult to feel driven when the entire team feels undervalued. Targets are often unrealistic and disconnected from the reality of the role. Despite this, expectations continue to rise with no additional support or resources. As more people leave, workloads increase, but recognition or compensation never follow. The result is a cycle of burnout and frustration that leadership seems content to ignore. I’m sure the “People and Culture” team who look over this review will have some comments to make, but I think you really need to look internally as all your problems are right in front of you.

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PHMG Response
8mo
Thank you for taking the time to provide such detailed feedback and for your many years with PHMG, 5-7 years is a really long time! We’re glad to hear that your colleagues have been a positive part of your experience, but we’re concerned to hear about the challenges you’ve highlighted around workload, morale, and communication. Your observations regarding commission structure, targets, and recognition are important, and we take this feedback seriously. At PHMG, we are committed to listening to our teams and learning from their experiences so we can improve processes, incentives, and career development opportunities. We’d welcome the chance to discuss your concerns in more detail — please reach out to HR@phmg.com so we can better understand your perspective and take meaningful action. — People & Culture Team, PHMG

Explore other reviews about PHMG

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience at PHMG has been such a fun and rewarding opportunity, especially for someone with little to no experience in sales. It’s a great place to learn, grow, and build confidence while being surrounded by people who genuinely want to see you succeed. The culture is one of my favorite parts. Everyone is very welcoming and approachable, always willing to answer questions or offer advice. Since it’s a great starting point for someone new to sales, you never feel like you’re figuring things out alone. The team is supportive, and there are so many opportunities to learn from the people around you. I’ve also really enjoyed the networking opportunities and getting to connect with so many different people across the company. PHMG does a great job creating a fun environment where people work hard but also enjoy what they do. Overall, it’s been an amazing place to start a sales career and build a strong foundation. The skills, relationships, and experience you gain here can set you up for success in future sales roles as well.

Cons

none! I loved my time here.

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PHMG is a great place to breakout in a sales role and gain experience. They offer a 15 week training program called the Academy, where you get first hand coaching, product knowledge and training, and dive head first into an SDR role with constant feedback and support. You also get the commission you earn right away, with a lot of potential to earn extra cash and fun events such as President's club. I was able to attend after my first month and they really want you to experience the fun incentives. Once you graduate the Academy they move you over to a team on the senior sales floor where you still receive constant coaching and support. The team environment is motivating and keeps each day exciting. Everyone is always there to lift you up and keep pushing you to succeed. The culture and environment here is like no other and I was lucky enough to find some of my closest friends at this role. Definitely a work hard play hard mentality where we celebrate the small and big wins daily.

Cons

It is a grind, there are going to be hard days where motivation is hard. It is very metrics focused and you will be cold-calling all day everyday. Kind of the typical entry level role that comes with sales.

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