Hard work but worth it! - Account Manager PHMG Employee Review

5.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is very hard but it is worth it! You just have to throw yourself into the business, understand the products and immerse yourself in the culture. It won't be for everybody, but I'm really enjoying the place now i have done over 12 months here. It's a fast paced entrepreneurial business which feels like a good move so far. When I first joined, I wasn't sure about the culture and 'vibe' in the office but I have to say that I have been here now over 12 months; it's much better than I originally thought. The culture is certainly unique, but now that i understand who the business are, and what the expectations of me in this role are, I feel much more settled and happy that i made the choice to join PHMG. Its a challenging role for sure, we have high client bases compared to other AM roles I have done, and yes we don't get to work as home as much as I would like but I knew all this before I joined. I would like to progress here and see where it takes me, the new progression plans / structure that i have heard about sound great and would be much better than what is in place at the moment. A plan of how to progress and what that means at each level as an AM sounds like a great idea, just hope it happens sooner rather than later.

Cons

The tech can be frustrating, I've certainly had a few issues with my laptop but nothing that wasn't sorted quickly by helpdesk. Dynamics is TERRIBLE but we are moving to Salesforce in the new year which will improve as I have used this before so I know what is around the corner, it can't get any worse than Dynamics! Parking is very difficult and there's a LONG waiting list to get a spot but close to met stops from Manchester city centre so not too much of an issue.

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PHMG Response
8mo
Thank you for sharing such a detailed and thoughtful review. It’s great to hear that, after 12 months, you feel settled, understand the expectations of your role, and are enjoying the fast-paced, entrepreneurial culture at PHMG. We’re especially pleased to hear that you’re excited about the new progression plans — we want everyone to have a clear path to grow within the business. We hear your points about technology and parking. It’s good to know that Helpdesk was able to quickly resolve laptop issues, and we’re looking forward to the move from Dynamics to Salesforce, which should make day-to-day work smoother. For parking, we appreciate your patience and encourage team members to liaise with Facilities to secure a space where possible. Your suggestions on departmental meetings, visibility of management, and front-line input are very welcome. Engaging with teams and creating opportunities for everyone to share ideas is something we actively encourage, and it’s great to know you’ve noticed positive changes already. Thank you again for taking the time to share your experience — it’s feedback like this that helps us continue to improve and support our teams. P.s. financial comms on the EOT are coming this week, so keep an eye out for those, — People & Culture Team, PHMG

Explore other reviews about PHMG

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience at PHMG has been such a fun and rewarding opportunity, especially for someone with little to no experience in sales. It’s a great place to learn, grow, and build confidence while being surrounded by people who genuinely want to see you succeed. The culture is one of my favorite parts. Everyone is very welcoming and approachable, always willing to answer questions or offer advice. Since it’s a great starting point for someone new to sales, you never feel like you’re figuring things out alone. The team is supportive, and there are so many opportunities to learn from the people around you. I’ve also really enjoyed the networking opportunities and getting to connect with so many different people across the company. PHMG does a great job creating a fun environment where people work hard but also enjoy what they do. Overall, it’s been an amazing place to start a sales career and build a strong foundation. The skills, relationships, and experience you gain here can set you up for success in future sales roles as well.

Cons

none! I loved my time here.

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PHMG is a great place to breakout in a sales role and gain experience. They offer a 15 week training program called the Academy, where you get first hand coaching, product knowledge and training, and dive head first into an SDR role with constant feedback and support. You also get the commission you earn right away, with a lot of potential to earn extra cash and fun events such as President's club. I was able to attend after my first month and they really want you to experience the fun incentives. Once you graduate the Academy they move you over to a team on the senior sales floor where you still receive constant coaching and support. The team environment is motivating and keeps each day exciting. Everyone is always there to lift you up and keep pushing you to succeed. The culture and environment here is like no other and I was lucky enough to find some of my closest friends at this role. Definitely a work hard play hard mentality where we celebrate the small and big wins daily.

Cons

It is a grind, there are going to be hard days where motivation is hard. It is very metrics focused and you will be cold-calling all day everyday. Kind of the typical entry level role that comes with sales.

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