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      PHMG

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      PHMG reviews

      Unsustainable Workload & No Earning Potential - Account Manager PHMG Employee Review

      1.0
      Nov 20, 2025
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great colleagues who work hard despite constant pressure.

      Cons

      The account management role has become overwhelmingly demanding without fair compensation. A huge portion of daily communication often more than half relates to issues that belong to other departments, yet account managers are expected to answer for problems we have no control over. This creates ongoing frustration for both staff and clients. Senior management consistently avoids taking accountability for systemic issues. Decisions are made without considering operational impact, and when those decisions inevitably create problems, responsibility is shifted downward. Any opportunity to earn additional income or bonuses has essentially been removed, even though expectations remain high. Meanwhile, extra services are promised to clients at the point of sale that the teams cannot reliably deliver, leaving account managers unable to uphold commitments made on the company’s behalf. Quality issues in production and copy have become increasingly common. In many cases, AI tools produce more accurate, consistent work than internal teams, leading to additional corrections and rework. This adds to the workload without any added reward. Overall, the role has devolved into more work for less recognition, less support, and zero growth or earning potential. The structure makes it nearly impossible to do the job well, no matter how hard you try.

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      PHMG Response
      4mo
      Hi there, Thanks for taking the time to write such a detailed review. We’re glad you mentioned the strength of your colleagues. It’s clear you felt the workload had become too heavy and that expectations weren’t lining up with reward or support. We understand how frustrating it can be when you’re handling issues outside your control or trying to deliver on commitments that feel difficult to uphold. That’s not how the role should feel day to day. We won’t go back and forth on specifics here, but the points you’ve raised around workload, earning opportunity and quality are important and will be shared internally. If you’re open to it, we’d genuinely welcome a confidential conversation with the People Team to better understand your experience.

      Explore other reviews about PHMG

      5.0
      Jul 1, 2026
      Media development executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      My experience at PHMG has been such a fun and rewarding opportunity, especially for someone with little to no experience in sales. It’s a great place to learn, grow, and build confidence while being surrounded by people who genuinely want to see you succeed. The culture is one of my favorite parts. Everyone is very welcoming and approachable, always willing to answer questions or offer advice. Since it’s a great starting point for someone new to sales, you never feel like you’re figuring things out alone. The team is supportive, and there are so many opportunities to learn from the people around you. I’ve also really enjoyed the networking opportunities and getting to connect with so many different people across the company. PHMG does a great job creating a fun environment where people work hard but also enjoy what they do. Overall, it’s been an amazing place to start a sales career and build a strong foundation. The skills, relationships, and experience you gain here can set you up for success in future sales roles as well.

      Cons

      none! I loved my time here.

      5.0
      May 13, 2026
      Mdes
      Recommend
      CEO approval
      Business Outlook

      Pros

      PHMG is a great place to breakout in a sales role and gain experience. They offer a 15 week training program called the Academy, where you get first hand coaching, product knowledge and training, and dive head first into an SDR role with constant feedback and support. You also get the commission you earn right away, with a lot of potential to earn extra cash and fun events such as President's club. I was able to attend after my first month and they really want you to experience the fun incentives. Once you graduate the Academy they move you over to a team on the senior sales floor where you still receive constant coaching and support. The team environment is motivating and keeps each day exciting. Everyone is always there to lift you up and keep pushing you to succeed. The culture and environment here is like no other and I was lucky enough to find some of my closest friends at this role. Definitely a work hard play hard mentality where we celebrate the small and big wins daily.

      Cons

      It is a grind, there are going to be hard days where motivation is hard. It is very metrics focused and you will be cold-calling all day everyday. Kind of the typical entry level role that comes with sales.

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