Untapped potential - Senior Client Support Manager PHMG Employee Review

4.0
Apr 10, 2017
Recommend
CEO approval
Business Outlook

Pros

What I was told in the interview has proven to be true. You often get told in interviews that the OTE is x,y & z. This is probably the only place I’ve worked where they were totally transparent about your potential earnings. When I joined I was looking for somewhere that I would be able to progress. Not only have I been promoted to a more senior role. It’s a company that prides it’s self on promoting from within. If you’re willing to work hard then this will be recognised. The majority of the department heads joined the company in lesser roles and through hard work, commitment and ability, some of them now manage over 30 people. There is a very strong company culture which feeds down from the directors, through the managers and into staff. We are expected to keep very high standards from the way they present ourselves to going that extra mile for clients. This is to ensure they we continue to improve our products and service. While this can be demanding at times it’s also very rewarding. You are surrounded by talented people and it’s not a place you can just coast along for an easy ride. This can come as a shock to the system and when I first joined it did take some time to adjust. Over time I got more confident not only in myself but also with what I could achieve. I now relish challenges and feel I’m finally showing my true potential.

Cons

The kitchen areas often gets quite messy and crowed at lunch time. They could do with more microwaves.

Explore other reviews about PHMG

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience at PHMG has been such a fun and rewarding opportunity, especially for someone with little to no experience in sales. It’s a great place to learn, grow, and build confidence while being surrounded by people who genuinely want to see you succeed. The culture is one of my favorite parts. Everyone is very welcoming and approachable, always willing to answer questions or offer advice. Since it’s a great starting point for someone new to sales, you never feel like you’re figuring things out alone. The team is supportive, and there are so many opportunities to learn from the people around you. I’ve also really enjoyed the networking opportunities and getting to connect with so many different people across the company. PHMG does a great job creating a fun environment where people work hard but also enjoy what they do. Overall, it’s been an amazing place to start a sales career and build a strong foundation. The skills, relationships, and experience you gain here can set you up for success in future sales roles as well.

Cons

none! I loved my time here.

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

PHMG is a great place to breakout in a sales role and gain experience. They offer a 15 week training program called the Academy, where you get first hand coaching, product knowledge and training, and dive head first into an SDR role with constant feedback and support. You also get the commission you earn right away, with a lot of potential to earn extra cash and fun events such as President's club. I was able to attend after my first month and they really want you to experience the fun incentives. Once you graduate the Academy they move you over to a team on the senior sales floor where you still receive constant coaching and support. The team environment is motivating and keeps each day exciting. Everyone is always there to lift you up and keep pushing you to succeed. The culture and environment here is like no other and I was lucky enough to find some of my closest friends at this role. Definitely a work hard play hard mentality where we celebrate the small and big wins daily.

Cons

It is a grind, there are going to be hard days where motivation is hard. It is very metrics focused and you will be cold-calling all day everyday. Kind of the typical entry level role that comes with sales.

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