A company with real culture, mission, vision and values - Director of Customer Success PLACE Employee Review

5.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Great working somewhere that's led with values first. A lot of companies talk about having culture but can't name it. PLACE lives it with personal and professional growth, coaching and training.

Cons

Growing fast and keeping that great culture is real work.

Explore other reviews about PLACE

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Visionary leadership team! Flat structure. Amazing ancillary companies

Cons

At times rigid financial structure for owners.

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

PLACE is full of kind, driven, hardworking, and growth-minded people. Ideas are shared freely, collaboration is a daily habit, and I can't think of a single person who isn't always happy to help at a moment's notice. No matter where they fall in the organizational structure, I can feel comfortable reaching out to anyone and know that I'll be met with a kind and friendly response. While all startups offer daily learning opportunities simply by nature of being startups, what makes PLACE unique is the purposeful striving for learning, teaching, and growing, both personally and professionally. I don't just learn new information or processes - I learn new ways of thinking, doing, and being that no other workplace has ever taught me, which is one of my favorite things about this company and what keeps me engaged and excited.

Cons

Tools and processes are often pushed out with little to no notice to employees, so we're left scrambling to learn and operationalize while at the same time our partners are getting excited and wanting us to teach them about it. The interviewing and hiring process takes weeks. I appreciate the in-depth screening that we do, and it seems to have a high success rate of finding the right fit, but the lengthy process can be a turnoff to candidates. Bottlenecks occur regularly - even something like a promotion or pay raise has to be approved at the very top, which can take a very long time. Leaders are busy and seem to be spread very thin.

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