I live in Canada, and the company is based out of the states. There are some process differences which are being frustrated when it comes to trying to streamline/match processes across the border. At least for the role I'm in, there aren't a lot of documented processes, and requests to make a formal, written process have been ignored sometimes. This isn't from leadership, but just from other members of other departments. Depending on your work, you definitely have to be willing to push and advocate for changes that you want. While there's communication from the executive level and down about how the company id doing, communication between departments is sparse, so silos are a bit of a challenge.