Like any bigger company, head office gets a lot of the promotions even if there are more qualified candidates. Comes down to who you know instead of good work ethic and past performance. Sad but happens at to many places, once you get into that upper management and 'untouchable' the work performance doesn't matter. Pass the information along to your manager and watch the bad performances get pay raises, hard to stay determined and care after watching this happen multiple times. A lot of not of my problem scenarios where the goal is to make $ while employee happiness is left at the wayside. Do OK work, get paid better, and repeat.