Interesting Place to be - Customer Operations Supervisor PTC Employee Review

4.0
Oct 20, 2016
Recommend
CEO approval
Business Outlook

Pros

PTO policy - 20 days PTO, 2 Floating holidays, 1 Birthday, 5 sick days. Every 5 years you earn 5 more PTO days. Executives are really focused on making PTC a fun place to work: -Summer hours -Casual work environment (jeans in most departments) -beer Fridays The company itself is moving in the right direction and going all in on being a leader in IoT technology -work life balance is decent depending on department

Cons

Your department plays a HUGE role in how you view this company. Customer operations is disorganized, marred with red tape and corporate road blocks. Employees here do a ton of work and are expected to be 100% on everything they do. Middle Management is inexperienced and have no direction for the department or their employees fostering a negative work environment. No understanding for the work their employees are doing and how to foster growth and career development Quarter end hours are long

Explore other reviews about PTC

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Work life balance

Cons

Organizational structure changes Low growth internally

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, great colleagues, good HR training on goals and objectives

Cons

Depends on the group, toxic culture pockets exist, abusive and bullying behavior is laughed at and accepted rather than corrected, unclear strategy, business unit level vision is lacking, no accountability, several HR complaints against a manager go unaddressed, slow to change, can be chaotic, more interest in checking the box than hitting the right mark.

1
See reviews by: Helpful|Rating|Date|All