frustrating - Senior Customer Success Manager (CSM) PTC Employee Review

Good benefits Work life balance

Organizational structure changes Low growth internally

Flexible, great colleagues, good HR training on goals and objectives

Depends on the group, toxic culture pockets exist, abusive and bullying behavior is laughed at and accepted rather than corrected, unclear strategy, business unit level vision is lacking, no accountability, several HR complaints against a manager go unaddressed, slow to change, can be chaotic, more interest in checking the box than hitting the right mark.