PURE Insurance - Member Services - Member Services Supervisor PURE Insurance Employee Review

5.0
Oct 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Working at PURE has been a dream come true. PURE is growing at a meteoric rate which although exciting, requires a tremendous amount of flexibility from every individual in every department. The creativity and strong work ethic necessary to be successful at your job to ensure the consistent growth of the company is a priority for all parties. However, although there is a great deal of constant change, one thing that has not changed since I began working at PURE is the company's focus on its employees. PURE is obsessed with getting better and providing the best possible experience to our members (insureds) - the great news is that obsession applies to its employees. I really feel like my coworkers in every department are extended family. The benefits of working at PURE are countless, and I always find it difficult not to brag to friends that work in other companies.

Cons

I can not think of a single con working at PURE. When concerns arise, this company is incredibly accommodating in alleviating any issues and is consistently looking for ways to enhance the working environment. It is clear that PURE values its employees, the work culture, and professional development.

Explore other reviews about PURE Insurance

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Best company I’ve worked for. The culture is genuinely people-first and you feel valued, not just like a number. Leadership is transparent and accessible, compensation is competitive, and the work is meaningful. You’re set up to succeed and given real autonomy to do your job.

Cons

Like any growing company there is always room to refine processes but PURE is constantly improving and receptive to feedback. Nothing that outweighs the positives.

1.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers, solid 401k matching, health benefits

Cons

One of the hardest lessons I learned early in my career was that not every workplace is healthy, and that toxicity can become normalized when leadership and HR reinforce it. Employees were routinely gaslit into working long hours for minimal pay, taking on excessive workloads due to chronic understaffing, and overcompensating simply to stay afloat. Any attempt to set reasonable boundaries was met with reprimand, pressure, bullying, or eventual push-out (which appears to be the default approach). With the current leadership, this culture is unlikely to change, and it’s unclear whether that is a concern at all. PURE’s culture offers only two paths: full, unquestioning compliance (regardless of personal cost) or being quietly pushed out. I chose self-respect over compliance, rebuilt my confidence in the workplace, and found a company whose leadership genuinely recognizes, appreciates, and celebrates my success. I promise, you can too!!!

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