Collaborative team but low pay and heavy workload - Client Services Technician Pace Analytical Employee Review

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Drivers & client services work well together, nice people. Predictable work daily. Lots of overtime if that is a pro for you.

Cons

Lots of required overtime if that is a con for you! Very busy location with many samples that need processed ASAP. Pay is low for the amount of work required.

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Pace Analytical Response
4d
Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed working alongside the drivers and client services teams and found your coworkers supportive and collaborative. We also appreciate your comments regarding workload, overtime, and compensation. The work we do is driven by client needs and time-sensitive service commitments, which can sometimes result in increased workloads and overtime requirements. We recognize the importance of maintaining a balance between operational demands and employee well-being and continually evaluate staffing and process improvements to support our teams. Your feedback is valuable as we work to enhance the employee experience and create opportunities for growth and success. We appreciate your contributions and wish you the very best in your future endeavors.

Explore other reviews about Pace Analytical

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pace had an amazing work environment, the amenities available to employees were far beyond what was necessary for the job. Everyone was extremely friendly and worked well together when group work and collaboration was necessary. Truthfully I was looking forward to working every day being a part of this company! This job helped me realize my passion and helped me decide to attend college for environmental science.

Cons

I personally have nothing negative to say other than the location is quite out of the way for most of the people who worked there. I didn't mind the commute but it was a common topic spoken about in the workplace.

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Pace Analytical Response
4d
Thank you for taking the time to share your experience. We're delighted to hear that you enjoyed the work environment, felt supported by your colleagues, and found your time at Pace both rewarding and impactful. It's especially meaningful to know that your experience helped inspire your pursuit of a degree in Environmental Science. We're also grateful for your kind words about your manager and the support you received from your team. Creating a positive, collaborative workplace where employees can grow professionally and personally is something we strive for every day.
2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people but all had issues with upper management, and the company entirely.

Cons

Swapped ownership and no longer gives bonuses and, did not address harassment issues seriously enough to resolve it. Due to down sizes 20ish people were let go all who were part time. Injuries were followed with the firing of that person for “unrelated reasons” but seemed odd. I was also asked to do something that did not follow the guidelines I needed to follow incase of forensic use. And employee shouldn’t be asked to go against guidelines and it should have been handled by someone more experienced.

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