Culture is ruined - Anonymous employee Pacific Life Employee Review

1.0
Oct 26, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None, used to be great.

Cons

Management is ruining this company. The 4x a week RTO is killing the culture and work life balance. After selling one of the buildings and reinforcing how important hybrid and remote work was to the company they fully went back on their word and now are enforcing a return to the Newport Beach office 4x a week. Meanwhile, some members of the management committee making this decision are remote employees themselves which is extremely hypocritical. Newport Beach is one of the most expensive places to live in the country. Many people moved to more affordable places and are now forced to decide between losing their job or commuting multiple hours a day. The company as a whole proved we were more productive in a remote/hybrid setting the past 5 years. There has already been a ton of turnover and many valuable employees have left the company.

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Pacific Life Response
8mo
Thank you for taking the time to share your feedback. We understand requiring more in-office time may be challenging for some and the transition may not be easy. We’ve increased in-office collaboration to support long-term goals like strengthening our culture, enhancing team connectivity, and enabling faster decision-making. To help achieve these outcomes, we’re focused on applying policies consistently and transparently across the organization. We’re here for our employees. We recognize the impact this change can have on work-life balance, commuting, and overall wellbeing. To help make it easier, we offer our wellness reimbursement program, onsite amenities, excellent benefits programs, and many places to share feedback—including Pulse Surveys, Coffee Chats, and Town Halls. Your voice matters and we encourage you to continue sharing your perspective through internal channels.

Explore other reviews about Pacific Life

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

What I'm most grateful for is my team and the culture. Pacific Life is full of supportive, knowledgeable, encouraging, and just genuinely great people. I feel challenged, appreciated, and lucky to be a part of this culture.

Cons

In-person requirement of four days a week is not consistent. There is lots of flexibility with that, though.

3.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and great team members!

Cons

The Return to Office policy is driving away one of our talented team members. Blindsided by reorgs. No polls done to determine what is best for our team.

6
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Pacific Life Response
2w
Thank you for sharing your perspective and for recognizing the strength of your team and our benefits. Our in-office approach is designed to support collaboration and connection across teams, while still offering flexibility through one remote workday per week, along with our flexible workdays benefit, which allows for additional remote days throughout the year. Feedback like yours helps us continue learning how this is experienced day-to-day across different roles and teams. We appreciate you taking the time to share.
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