(Once) Great Place to Work - Actuarial Analyst Pacific Life Employee Review

1.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Company previously cared about employees, but is now focused on earnings. In turn, we tend to get better bonuses now.

Cons

I’ve been at this company for almost 12 years and the culture shift is staggering. I originally wanted to work for Pacific Life because my mother and family friend had worked there for 15+ years in the Aliso location. My first 5 years I really felt the company cared about its customers and employees as priority one and with the new management that’s simply not the case anymore. There is so much lip service from upper management that their decisions are made with the interests of “people” in mind but they only care about the bottom line. The worst offense is the new return to office they’re labeling as “hybrid” by forcing everyone back in four days a week, even people that were hired as remote. The interesting part is that a few special employees and all the upper management seem to be exempt from this rule and can work remotely. Most in the office understand these were forced layoffs under the guise of being “better together”. We previously had a hybrid model of 2-3 days in office and were told the company has had incredible results over the years, so the only reason to force people in 4 days a week is completely superficial when it only applies to workers and not executives. I’ve seen many colleagues and friends that have been with the company as long as I have that were forced out and celebrated as “early retirement”. This was not the company I knew from when I was hired and I would not recommend this new regime of management. I stay with the company as I’ve made good money and since profits are the only thing that seemingly matters anymore.

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Pacific Life Response
6mo
Thank you for sharing your perspective and for your 12 years of dedication to Pacific Life. We recognize that recent changes, including our return-to-office approach, impacted how some employees feel about our culture. These decisions were made with the intent to foster collaboration and connection, and we remain committed to creating an environment where employees feel valued and supported. Your feedback helps shape that experience, and we’d welcome the opportunity to discuss further—please feel free to reach out to your HR Business Partner.

Explore other reviews about Pacific Life

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

What I'm most grateful for is my team and the culture. Pacific Life is full of supportive, knowledgeable, encouraging, and just genuinely great people. I feel challenged, appreciated, and lucky to be a part of this culture.

Cons

In-person requirement of four days a week is not consistent. There is lots of flexibility with that, though.

3.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and great team members!

Cons

The Return to Office policy is driving away one of our talented team members. Blindsided by reorgs. No polls done to determine what is best for our team.

6
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Pacific Life Response
1w
Thank you for sharing your perspective and for recognizing the strength of your team and our benefits. Our in-office approach is designed to support collaboration and connection across teams, while still offering flexibility through one remote workday per week, along with our flexible workdays benefit, which allows for additional remote days throughout the year. Feedback like yours helps us continue learning how this is experienced day-to-day across different roles and teams. We appreciate you taking the time to share.
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