IT Infrastructure moves from In-house to MSP - IT Manager Pacific Life Employee Review

2.0
Jun 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Great employee culture established and lots of great individuals Health insurance is one of the best Other benefits and yearly bonuses had been good though declining Consolidating departments and employees to focus on core competencies (financials and marketing) Treated employees well throughout 2020 with WFH protocols

Cons

Personnel changes and consolidations have been fast and furious up to and including VP level. Departments have been consolidating job roles and eliminating various positions. Do more with less... people. Chaos in IT departments as PL tries to stabilize IT infrastructure (changed MSP again) No VIP annual bonus in 2020

Explore other reviews about Pacific Life

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, great perks. Every day is a good day.

Cons

Too many food options, I can never decide what to get for lunch

avatar
Pacific Life Response
2w
Thank you for sharing such a positive reflection on your experience. We're glad our culture and perks help make every day a good one! We appreciate you being part of the team.
3.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and great team members!

Cons

The Return to Office policy is driving away one of our talented team members. Blindsided by reorgs. No polls done to determine what is best for our team.

6
avatar
Pacific Life Response
2w
Thank you for sharing your perspective and for recognizing the strength of your team and our benefits. Our in-office approach is designed to support collaboration and connection across teams, while still offering flexibility through one remote workday per week, along with our flexible workdays benefit, which allows for additional remote days throughout the year. Feedback like yours helps us continue learning how this is experienced day-to-day across different roles and teams. We appreciate you taking the time to share.
See reviews by: Helpful|Rating|Date|All