Not what they hype it up to be - Annuity Information Specialist Pacific Life Employee Review

2.0
Aug 24, 2014
Recommend
CEO approval
Business Outlook

Pros

health insurance is decent and you get the ability to purchase an additional week of PTO.

Cons

There is a lot of clicks if you will and the gossip is all around you. You may be the person being 'talked' about and never know it without the ability to read between the lines. If you don't keep your head down, mouth shut, and just do your routinely boring 8-5 job, then you will be a target. It may not seem like you are micro managed, but really you are. When somebody comes up to you and just asks how things are going it's not as black and white as they want you to think. In reality, there has been a discussion about you (i.e maybe you did a call wrong, maybe you asked the wrong questions, etc) but they will never address it specifically. So in essence, you will never know what you did wrong to improve, only stand out and be the next targeted person. Not sure what happens to the targets yet as i haven't been in the company very long. The training classes are small maybe 5-6 people is the average, but by the end of training, you'll lose 50%. That should have been my first red flag. During the short time i've been there, i've heard stories about people that they didn't like, said something that didn't 'conform' etc even if it was years ago. Now, that's not too professional is it. OJT is a joke and most people are on a power trip and seem to try to beat you down. You don't get to know your co workers and almost get the feeling of having to be a stepford wife. While the pay and benefits are decent, there is enough in this company to drive you out the door.

Explore other reviews about Pacific Life

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

What I'm most grateful for is my team and the culture. Pacific Life is full of supportive, knowledgeable, encouraging, and just genuinely great people. I feel challenged, appreciated, and lucky to be a part of this culture.

Cons

In-person requirement of four days a week is not consistent. There is lots of flexibility with that, though.

3.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and great team members!

Cons

The Return to Office policy is driving away one of our talented team members. Blindsided by reorgs. No polls done to determine what is best for our team.

6
avatar
Pacific Life Response
2w
Thank you for sharing your perspective and for recognizing the strength of your team and our benefits. Our in-office approach is designed to support collaboration and connection across teams, while still offering flexibility through one remote workday per week, along with our flexible workdays benefit, which allows for additional remote days throughout the year. Feedback like yours helps us continue learning how this is experienced day-to-day across different roles and teams. We appreciate you taking the time to share.
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