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      Pacific Life

      Engaged Employer

      Pacific Life reviews

      Customer Service - Great Company, challenging job - Anonymous employee Pacific Life Employee Review

      4.0
      May 12, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training, people, stability. Will pay you for almost a year of training and get you securities lic. Good benefits, great location in Newport Beach. Clear path for promotions (2-3 promotions within first 3 years). Lots of people from area go on to other roles within the company.

      Cons

      Have to learn an incredible amount of information even with the lenghty training. Standards are extremely high for how you work with customers. Significant product changes every 3-6 months.

      Explore other reviews about Pacific Life

      5.0
      Jun 29, 2026
      Continuing education coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      What I'm most grateful for is my team and the culture. Pacific Life is full of supportive, knowledgeable, encouraging, and just genuinely great people. I feel challenged, appreciated, and lucky to be a part of this culture.

      Cons

      In-person requirement of four days a week is not consistent. There is lots of flexibility with that, though.

      3.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and great team members!

      Cons

      The Return to Office policy is driving away one of our talented team members. Blindsided by reorgs. No polls done to determine what is best for our team.

      6
      avatar
      Pacific Life Response
      2w
      Thank you for sharing your perspective and for recognizing the strength of your team and our benefits. Our in-office approach is designed to support collaboration and connection across teams, while still offering flexibility through one remote workday per week, along with our flexible workdays benefit, which allows for additional remote days throughout the year. Feedback like yours helps us continue learning how this is experienced day-to-day across different roles and teams. We appreciate you taking the time to share.
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