Good benefits, poor management, bad organization - Internal Wholesaler Pacific Life Employee Review

1.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and PTO are good Base salary is fair

Cons

Management is stuck in the past. Toxic culture of favoritism and nepotism. Employees in the same role are not treated equally. Many employees in the same role receive additional benefits not offered to others, such as fully remote opportunities and a monthly stipend for internet while others are required to be in office, no stipend, no reimbursement for travel or childcare. This is a pay cut for those required to commute and/or procure childcare and in my opinion should also be investigated as possibly illegal, as this is an unfair compensation practice. Advancement and internal opportunities are based on who you know and not performance or merit. Multiple employees related to the head of HR have been hired and routinely promoted. Organization routinely ignores or breaks their own company policy. Lack of training, development, or growth opportunities. Commission is capped.

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Pacific Life Response
1y
We're glad you appreciated our benefits and PTO. One of our core values is integrity which means we do the right thing for our customers, people, and communities. We hope you were able to share your concerns with your HR business partner because your feedback is important.

Explore other reviews about Pacific Life

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

What I'm most grateful for is my team and the culture. Pacific Life is full of supportive, knowledgeable, encouraging, and just genuinely great people. I feel challenged, appreciated, and lucky to be a part of this culture.

Cons

In-person requirement of four days a week is not consistent. There is lots of flexibility with that, though.

3.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and great team members!

Cons

The Return to Office policy is driving away one of our talented team members. Blindsided by reorgs. No polls done to determine what is best for our team.

6
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Pacific Life Response
2w
Thank you for sharing your perspective and for recognizing the strength of your team and our benefits. Our in-office approach is designed to support collaboration and connection across teams, while still offering flexibility through one remote workday per week, along with our flexible workdays benefit, which allows for additional remote days throughout the year. Feedback like yours helps us continue learning how this is experienced day-to-day across different roles and teams. We appreciate you taking the time to share.
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