5.0
Jun 30, 2026
Current employee, more than 8 years
Mississauga, ON
Recommend
CEO approval
Business Outlook
Pros
Customers are engaged and eager for more. It's feels good to solve their biggest cyber challenges. Work is busy at times, but overall managable.
Cons
A lot of changes at the company - the teams, the managers, the processes. AI will change very much of customer support.