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Parcel Pending

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Basic Customer Service Phone - Customer Service Representative Parcel Pending Employee Review

4.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Management works to get you what you need and accommodates your schedule. Opportunities to move up and is a growing company. Remote

Cons

Tedious work, repetitive, Customer Service with angry customers (at times). Unrealistic goals for calls taken. Gets boring. Direct managers can do more. Pay is not that great.

Explore other reviews about Parcel Pending

5.0
Sep 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Great culture, great remote environment

Cons

Lots of change due to being start up

2.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule is pretty flexible most days

Cons

Management is too self absorbed and cuts cost that would benefit the bottom line over investing in their employees

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