Customer care representative - Customer Care Representative Parexel Employee Review

3.0
Oct 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Best work culture compared to service based companies. Good management and helpful nature

Cons

Department wise there is no growth only manager role level people has growth and other departments have good growth compared to mine and I am not pointing the company

Explore other reviews about Parexel

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Well trained managers that empower you, truly listen to you, and only do well if YOU do well/ they provide resources and definitely offer development opportunities to those who want them AND have demonstrated they can maintain their scoped, regular duties at a high level of quality while working on special development projects Also unlimited RTO in US

Cons

no bonuses and too much focus/emphasis on how many years with *Parexel*, as opposed to how many years total you have been in the industry (ex doing site management at another CRO or Sponsor group )

3.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a lot of experience.

Cons

Overworked, everything is your fault as the study coordinator.

See reviews by: Helpful|Rating|Date|All