Director of sales - Director of Sales Parts Town Employee Review

1.0
Dec 20, 2018
Recommend
CEO approval
Business Outlook

Pros

There are very few. They claim the culture, profit sharing and casual environment are pros but they are not. It is the worst culture I have ever been employed at. I have worked for best in class companies and tey are worst in class

Cons

Culture, Profit sharing, work environment, incentive programs, awards are the biggest joke its a popularity contest! What they try to sell people on when hiring them are a joke compared to all other companies in the area.

avatar
Parts Town Response
7y
Thank you for sharing your feedback, we’re sorry to hear your experience working with us fell short of our intentions. We genuinely hope you’ve found a company and role that meets your needs. Our goal is to foster an inclusive and fair work environment that rewards our team members for living our core values and going above & beyond – which is why our profit sharing, incentive programs and awards programs reflect this. Our monthly and annual core value awards are 100% peer nominated. These awards are all about recognizing team members, nominated by their peers, for the incredible things they do when they think no one is watching. In addition, our profit sharing and incentive programs are solely based off of company and individual performance metrics. We apologize if these programs weren’t explained in this way and welcome your feedback on how we can make these programs more clear to new hires in the future. Please email talent@partstown.com if you’re open to a conversation.

Explore other reviews about Parts Town

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, category leader, differentiated customer experience

Cons

Hard to build relationships when most employees have been there for 15+years.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

2 remote days, profit sharing

Cons

Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

See reviews by: Helpful|Rating|Date|All