Core Value - Anonymous employee Parts Town Employee Review

3.0
Jun 24, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great family like atmosphere. Most work hard and they do offer fun activities.

Cons

It is a busy place,but once there is downtime surely there is more to do like help your team out rather than play video games online while. One of the main priorities is to answer the phone in 3 rings or less,but god forbid this cuts into their shopping time or their 15 smoke breaks a shift.

Explore other reviews about Parts Town

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, category leader, differentiated customer experience

Cons

Hard to build relationships when most employees have been there for 15+years.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

2 remote days, profit sharing

Cons

Heavy workload with no support, low pay, mediocre benefits, very few holidays, disingenuous culture (just be honest ), bad management, no help answering questions for customers - just directed to a really inadequate online resource where have to know magic wording or nothing pulls up 🙄 while customer is waiting on phone, and they are all in on AI if you care.

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