Does Patientco pay their employees well?

According to anonymously submitted Glassdoor reviews, Patientco employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Patientco. This rating has been stable over the past 12 months.

How satisfied are employees working at Patientco?

83% of Patientco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Patientco 3.9 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the pros of working at Patientco according to real employee reviews?

"Access to ATDC, good people, company has tons of potential!" ((in 4 reviews)); "The team is fun to work with and fairly laid back while still getting work done." ((in 3 reviews))

What are the top reviewed Patientco locations?

Atlanta , Buckhead , Saint Louis , North Atlanta

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Patientco reviews

Supposedly a “start up” - Anonymous employee Patientco Employee Review

3.0

Jun 13, 2019

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, PTO, quarterly events. New office will be in midtown by fox theater in August.

Cons

A lot of turnover in leadership over the past 18months that have been replaced by inexperienced individuals that aren’t equipped to drive the company forward. Lack of transparency among leadership, departments, and finance. Those that have equity are the ones sticking around but newer employees outside of engineering are always leaving. Compensation is below average if you’re not in senior leadership, but they try to make up for it with HSA matching and PTO. You may be given equity after your first year but you’ll have no idea how many shares are outstanding or what the current valuation is.

Patientco Response

Thank you for leaving this feedback. We are constantly looking for the right people with the right experience to fill roles throughout Patientco as we continue to expand our team. The reviewer makes a valid point that with our growth, there continues to be change up, down and across our company. We're not perfect but we strive to be the best company we can be. Our leadership team is solid and we all work hard together. There are new members and we are working on executing as a high functioning team. Leadership is focused not only on developing our reputation as a leader in the healthcare payments but also creating a great place for our team to come everyday. We regret that this reviewer has a negative view of our rewards program as we are transparent about how we use market data to guide our compensation decisions. Our benefits programs are also compared to others in our industry and we consistently score in the top quartile of offerings. Our focus is on excellence and bringing about a positive change to the healthcare industry.

Explore other reviews about Patientco

5.0

Jul 5, 2024

Software engineering co-op

Recommend

CEO approval

Business Outlook

Pros

- Great mentorship and coworker - Great location for work

Cons

-None, it was a good experience

4.0

Sep 1, 2020

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- leadership team cares about maintaining strong culture and values - active employee engagement in things like culture committee - leadership team that cares about listening to employee feedback - focus on improving diversity & inclusion through hiring and employee experience as well as in its product to reduce health inequities - flexibility to WFH during COVID-19 - honest and fair HR policies regarding compensation, performance reviews, peer feedback

Cons

- not enough people with strong healthcare understanding, from who buys and why to what do healthcare workflows look like on the ground to healthcare integration standards, which makes executing on vision a lot more difficult - struggles to innovate based on new, valuable problems to solve vs. using cool tech - very young employee base, often first job out of school so no external references as to best practices for their department, how different roles should work together, etc. - a lot of first time managers trying to figure out how to scale the company - under resourced a lot of the time

Patientco Response

Thank you for the comments and feedback. Healthcare is an interesting space and understanding the workflows and integrations of our clients is key to creating a better patient experience. We need to continue to find ways to share this industry knowledge as we grow. In addition, we need to pay attention to the balance of goals with burn out if a team is under-resourced. In 2021, as we continue to responsibly scale, we will keep investing in the areas of the organization where we needed to support our clients and drive Happy Patient experience. Thank you for sharing your experience with us.

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Supposedly a “start up” - Anonymous employee Patientco Employee Review

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