Does Patientco pay their employees well?

According to anonymously submitted Glassdoor reviews, Patientco employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Patientco. This rating has been stable over the past 12 months.

How satisfied are employees working at Patientco?

83% of Patientco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Patientco 3.9 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the pros of working at Patientco according to real employee reviews?

"Access to ATDC, good people, company has tons of potential!" ((in 4 reviews)); "The team is fun to work with and fairly laid back while still getting work done." ((in 3 reviews))

What are the top reviewed Patientco locations?

Atlanta , Buckhead , Saint Louis , North Atlanta

Patientco reviews

Uh oh! Messy - Anonymous employee Patientco Employee Review

2.0

Sep 15, 2013

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Access to ATDC, good people, company has tons of potential! The concept for what Patientco has to offer is sound, clients seem to respond well to it.

Cons

Employees are dropping like flies because of poor leadership. There is clearly abuse of developer's time since they seem to work around the clock and are not very happy these days. The development team is made up completely of first time, fresh out of college developers. Not exactly a good strategy for a software company that does billing for hospitals. To make matters worse, the Dir of Engineering was abruptly fired, leaving the team without a leader or mentor, followed by the Dir of User Experience resigning for supposed personal reasons.... needless to say, Product is in shambles. The comapny is struggling to gain any real traction and with the loss of a key operations person, no head of engineering, and 2 developers lost in 2 months, implementations and support are now a real struggle.

Patientco Response

12y

The reviewer makes a valid point, start-ups can be a little messy as they grow. Patientco is no different. We're not perfect but we strive to be the best company we can be. Our leadership team is solid and we all work hard together, but have a lot of fun doing it. We regret that this reviewer has a negative view of Patientco and we respect their opinions. However, we do want to address several incorrect facts: Our Dev Team is young but we believe that youth is a positive, enabling us to take on challenges with fresh ideas. Our Product is solid and has great traction as evidenced by the expanding roster of happy hospitals and patients we serve. And our Leadership continues to develop our reputation as a leader in the healthcare payments marketplace. We are constantly looking for the right people with the right experience to fill roles throughout Patientco as we continue to expand our team. Our focus is on excellence and bringing about a positive change to the healthcare industry.

Explore other reviews about Patientco

5.0

Jul 5, 2024

Software engineering co-op

Recommend

CEO approval

Business Outlook

Pros

- Great mentorship and coworker - Great location for work

Cons

-None, it was a good experience

4.0

Sep 1, 2020

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- leadership team cares about maintaining strong culture and values - active employee engagement in things like culture committee - leadership team that cares about listening to employee feedback - focus on improving diversity & inclusion through hiring and employee experience as well as in its product to reduce health inequities - flexibility to WFH during COVID-19 - honest and fair HR policies regarding compensation, performance reviews, peer feedback

Cons

- not enough people with strong healthcare understanding, from who buys and why to what do healthcare workflows look like on the ground to healthcare integration standards, which makes executing on vision a lot more difficult - struggles to innovate based on new, valuable problems to solve vs. using cool tech - very young employee base, often first job out of school so no external references as to best practices for their department, how different roles should work together, etc. - a lot of first time managers trying to figure out how to scale the company - under resourced a lot of the time

Patientco Response

5y

Thank you for the comments and feedback. Healthcare is an interesting space and understanding the workflows and integrations of our clients is key to creating a better patient experience. We need to continue to find ways to share this industry knowledge as we grow. In addition, we need to pay attention to the balance of goals with burn out if a team is under-resourced. In 2021, as we continue to responsibly scale, we will keep investing in the areas of the organization where we needed to support our clients and drive Happy Patient experience. Thank you for sharing your experience with us.

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Patientco

Uh oh! Messy - Anonymous employee Patientco Employee Review

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