Toxic culture - Cloud Generation Specialist Pax8 Employee Review

1.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits Unlimited PTO- they guilt you into not taking it but if you can brave through the awkwardness and take it it's great One mental health day a month- which you need to give 2 weeks notice for (because that is how mental health work) either way still better than most companies who doesn't have this.

Cons

Pay very very very low. Barely a living wage, they prey on college graduates, have a high turn over in sales, college graduates, don't be fooled, you can make more money somewhere else. Don't be fooled by commission or promotion structure, it's all lies. You can perform at 200% and still be promoted more than a year later (This is a real example, even though they promise fast promotion for top performers, also doesn't help that it's a woman I am referring to, it's a total boys club) Incredibly micro managing, don't let your teams even show you as away and you're immediately pinged. Make dials constantly or you're seen as unproductive even though they promote "Learning" all BS. They want you to be dialing constantly. I'll take a 15min break and my manager will ping me "what's up" Morning meeting that starts 10min before your start time and evening meeting before end of day. These are useless meetings with the main objective to make sure you are sitting infront of your laptop. Cameras ALWAYS on, professional attire no matter the meeting- even though management does not abide by the same rules. I can keep going on but seriously just think start up culture that's turned toxic and now their BEST people are leaving or the people who left are the people who drank too much of the Koolaid. Business idea isn't even that great since giants are catching up - look at MSP subreddit and search Pax8 people see no difference in them and other major corporations anymore. Makes your sales job so much more difficult. I was also told MULTIPLE times that if I want to o succeed I need to work overtime

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Pax8 Response
4y
Thank you for reaching out. I am sorry you did not have a good experience or feel you were given the support to thrive. Pax8 strives to provide a great culture for all of its employees. Our employees' well-being is our #1 goal, and we are constantly looking at where we are succeeding and what needs improvement. We have raised pay for the Cloud Generation Specialist team two times this year based on feedback like this and from the team that was benchmarked against the industry to ensure we are taking care of our employees and their way of life. We also invest heavily in the professional development of our managers, even before they step into a leadership role, to prepare them to handle what comes their way. If there is more you would like to share, we would be happy to connect. Please feel free to reach out directly to pops@pax8.com.

Explore other reviews about Pax8

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

Cons

I really don't have any cons!

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Pax8 Response
2mo
Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
2.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong individual contributors who are partner-centric. New office is nice for hybrid work.

Cons

What was once a strong culture has eroded significantly due to poor leadership, misaligned talent in key roles, and a chronic lack of strategic direction and communication. Tenure or relationships are rewarded over competence, and those at the top protect each other — even when decisions have negatively impacted the business and/or partners. People are treated as revenue-generating assets, not human beings. Leadership is so deeply disconnected from the real problems that have persisted for years.

1
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Pax8 Response
1mo
Thank you for taking the time to share your feedback. We’re really pleased to hear that our people, partner focus, and hybrid workspace stood out positively for you—these remain core to who we are. We also recognise that maintaining a strong culture as we grow takes ongoing focus. We continue to invest in strengthening leadership capability, improving how we communicate and align on strategy, and creating more consistent ways for feedback to be heard and acted on across the business. We know there’s always more to do in these areas, and insights like this play an important role in helping us improve and we hope you took time to share this feedback internally via leadership or our anonymous channels whilst you worked with us. We appreciate you sharing your experience and wish you all the best for the future.
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