Going Downhill - Office Manager Pax8 Employee Review

1.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Culture, growth opportunities, Can only go up from here I guess

Cons

I really feel like leadership used to care about their employees, I really do. Benefits were good, pay was good, culture was good, and the work was fulfilling. Over the last year, I have noticed that new leaders are coming in that don't align with the culture. Benefits no longer align with what other companies are doing. Pay can't keep up with other organizations and inflation. Leadership is not aligned and what their teams are supposed to be doing. I feel like I was in limbo and I know everyone around me felt the same. It is truly sad the direction this company is going. Everything is about money - budgets have been stripped and prevent departments from doing what needs to be done in order to retain employees and be successful. They are about to lose a lot of really valuable employees. The CEO lets everyone tell him what to do instead of putting his foot down and implementing things that will really allow the employees to feel valued.

avatar
Pax8 Response
3y
Thank you for taking the time to leave a review, we appreciate the feedback even when the message is tough to hear. Pax8 is growing fast and we agree that our focus must remain on our talented employees. We are planning to improve our leadership development curriculum so that all new leaders feel prepared to better engage with and celebrate their team members. We appreciate the input and regret that your Pax8 experience did not meet your expectations. Good luck in your future endeavors.

Explore other reviews about Pax8

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

Cons

I really don't have any cons!

avatar
Pax8 Response
2mo
Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Honestly the PTO and some of the people are pretty solid

Cons

Yeah, it is an over glorified call centre with minimal benefit. Definitely feels like there is a lack of growth despite being in a fake urgency of “unicorn super growth”

1
avatar
Pax8 Response
1w
Thank you for taking the time to leave a review and share your experience. We're sorry to hear that you felt opportunities for exposure and growth were lacking during your time with us. At Pax8, we strive to create an environment where employees can develop their careers through ongoing learning, performance and development conversations, and global growth opportunities. We appreciate the contributions you made during your time here and thank you for being part of the Pax8 journey. We wish you all the best in your future career and personal endeavors.
See reviews by: Helpful|Rating|Date|All