Great company but losing its focus - Anonymous employee Pax8 Employee Review

2.0
Apr 26, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. This company has some of the brightest and most passionate people I have ever met. Very laid back, warm, fun, and casual environment. Good product and a stable company that hasn’t had layoffs in the current tech bloodbath (yet). Cares about employee development and growth.

Cons

It’s deeply concerning that so many teams are under resourced and we keep getting told to tighten our belts during all hands because we aren’t yet profitable and the economy is bad, all the while we’re spending hundreds of thousands of dollars in salaries to bring people on for a “DEI team” that consists of people who hold bigoted and radical ideas (based on their LinkedIn activity feeds), who will add no other value than to check an ESG box and make a few investors happy in the lead up to our IPO. All the while the people keeping the lights on will remain underfunded.

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Pax8 Response
3y
Thanks for leaving us a review, we always appreciate hearing from many perspectives. We are glad that you find the culture positive in so many ways: work-life balance, smart, passionate people, warm, fun and casual environment. That said, it seems you have concerns about where we might be headed with our Diversity, Equity, Inclusion & Belonging work. Pax8 today enjoys a very healthy culture, and our aim is to keep it that way. As any company looks to move from start-up to maturity, they must put additional focus on intentional actions to ensure that the culture scales along with the growth of the company. I suspect from your comments that you may have seen other companies struggle to find the right balance with ensuring inclusivity. We are being very mindful in our approach and our goal is to build on what IS working, not to bring in major changes in our culture. Again, thanks for the review. I invite you to have a direct discussion with me if you want to share concerns with the way Pax8 is approaching DEI&B. lfrasier@pax8.com

Explore other reviews about Pax8

5.0
Apr 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pax8 is awesome! It's a very diverse culture both professionally and personality-wise and they care!

Cons

I really don't have any cons!

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Pax8 Response
2mo
Thank you for taking time to leave a 5 star review! We're thrilled to hear that you're enjoying your time with us - we are equally thrilled to have you on the team!
2.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong individual contributors who are partner-centric. New office is nice for hybrid work.

Cons

What was once a strong culture has eroded significantly due to poor leadership, misaligned talent in key roles, and a chronic lack of strategic direction and communication. Tenure or relationships are rewarded over competence, and those at the top protect each other — even when decisions have negatively impacted the business and/or partners. People are treated as revenue-generating assets, not human beings. Leadership is so deeply disconnected from the real problems that have persisted for years.

1
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Pax8 Response
1mo
Thank you for taking the time to share your feedback. We’re really pleased to hear that our people, partner focus, and hybrid workspace stood out positively for you—these remain core to who we are. We also recognise that maintaining a strong culture as we grow takes ongoing focus. We continue to invest in strengthening leadership capability, improving how we communicate and align on strategy, and creating more consistent ways for feedback to be heard and acted on across the business. We know there’s always more to do in these areas, and insights like this play an important role in helping us improve and we hope you took time to share this feedback internally via leadership or our anonymous channels whilst you worked with us. We appreciate you sharing your experience and wish you all the best for the future.
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