My experience with PayPal has been decent. - Collections Specialist PayPal Employee Review

4.0
Aug 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Good compensation, great benefits, fun people to work with, challenging to collect on large accounts without any leverage, and opportunity to advance.

Cons

Managers are extremely incompetent, highly hypocritical, and it can be hard to get your point across to them. Management needs work.

Explore other reviews about PayPal

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and interesting merchants

Cons

The stock price limits upside

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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