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      PayPal

      Engaged Employer

      PayPal reviews

      Looks like they still With the 90s mentality - Customer Service Representative PayPal Employee Review

      2.0
      Sep 1, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some benefits,colleagues , the caanten

      Cons

      -the expectations for CS role are to hight. -The amount of inbounds calls and emails is to much. -The training process is to hard and they do test regarding that ( you almost can't even fail 1 question) -The mentoring program is crap ! Thoose people mentoring doesn't have patients and they bulling you ( at least the ones in the Spanish team in dublin)

      Explore other reviews about PayPal

      5.0
      May 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance. Lot of opportunities to learn

      Cons

      Company is in transition mode

      4.0
      Jul 14, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Life Balance Tech Stack is good

      Cons

      Competition is high in Fintech and leadership is not able to capture the market so reorgs are continuously happening

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