Use to be a great place to work - Anonymous employee PayPal Employee Review

1.0
Dec 16, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Lots of PTO

Cons

PayPal use to be a great place to work until they split from eBay. On day two it started going down hill. Terrible Terrible management. Team Leads and Senior Agents are promoted not because of their leadership abilities but because of who they know. They are coached to lie to the agents. It's like a High School popularity contest. Corporate doesn't know or maybe doesn't care what is going on in the back office. It's all smoke and mirrors.

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5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good experience - Good environment - Good people

Cons

-The products can be boring if you arent interested in it

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, smart people. With new CEO, maybe things will get back

Cons

Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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