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      PayPal

      Engaged Employer

      PayPal reviews

      Disputes and Claims Specialist - Disputes and Claims Specialist PayPal Employee Review

      4.0
      Feb 22, 2013
      Disputes and claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits, laid back work environment. 8 weeks of training.

      Cons

      A lot of change, career advancements was very competitive and call metrics were pretty aggressive.

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      5.0
      Jun 17, 2026
      Sr. account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance and interesting merchants

      Cons

      The stock price limits upside

      2.0
      Jun 26, 2026
      Product marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, smart people. With new CEO, maybe things will get back

      Cons

      Been a horrible last 3 years. Non-stop re-offs, new leadership that cut everyone and brought in new people who don’t know anything. No clear priorities, no leadership.

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